Digital Account Manager

We specialise in creating mobile app and web-based financial software. Although we have a fully remote workforce, we are centred in the East Midlands, UK.

We believe there are just a few simple things needed to deliver value to our customers: state-of-the-art technology, a purpose, a relaxed working environment, and most importantly a like-minded team of people.

We’re looking for someone to be the go-to person for both our clients and our team. From the start of a project - all the way to delivery - you will be the main point of contact between our customers and our company.

Our client services team is small but growing, so you will have the opportunity to influence the direction of the team, with plenty of potential for career progression.

An understanding of technology and the ability to build strong relationships is essential for this role.

Requirements

• Experience with dealing with clients and leading meetings.
• Fluent English language skills.
• The confidence to represent our company.

Our ideal candidate would have:

• Exceptional communication skills with both technical and non-technical users.
• Confidence using complex web platforms and applications.
• A strong interest in technology and how it can be used to solve problems or improve lives.
• An awareness of commercial challenges in a client-services environment.
• Experience with managing small projects.
• Strong skills in project management software (i.e. YouTrack or Jira)

Benefits

• You can opt-in to our private healthcare schema administered by Benenden Health

Salary

Starting salary is negotiated based on previous experience with periodic reviews against a skill matrix. Indicative bands are below, depending on relevant academic background and commercial experience.

• Junior: £26k-29k
• Mid-level: £29k-41k
• Senior: £41k-55k

Remote First

We have a mission to become a remote-first company.

It is critical that:

• You have a quiet and comfortable location where you can work from home, equipment will be provided.
• You can travel occasionally (2-4 times a year) to a location in the East Midlands, UK.
• You can work typical office times 09:00 to 17:30 (we’ve not transitioned to full flexible working)
• Must be based in the UK permanently.

Visa and Sponsorships

We are not currently licensed to sponsor a visa.

Eligibility to work in the UK

Please ensure that you are eligible to work in the United Kingdom before you apply.

Recruiters

We do not work with recruiters in any capacity. Please do not call us or send unsolicited CV’s.

Location

Although we have a remote team, we do occasionally meet up for social or business critical kick-off meetings. It is important that you can occasionally travel to these venues which will be based around the East Midlands, UK.

Job Directory Websites

If you came to this page via another recruitment website or job directory, please be advised that if you submit your information through the job directory channel, you might not get a response.

Grow with us. Help us to succeed, and we’ll help you to succeed.

If you have a further enquiry that might not be answered on this page, or you would like to apply for a role on our careers page, it is crucial that you contact us via our email address. We will not be able to help via the telephone. Any messages sent to our careers email address will be picked up by a member of our team.