Showcasing the Benefits of Business Continuity Features
We understand that downtime can be costly. That’s why our SaaS platform is designed with robust business continuity features, ensuring that you can continue to operate smoothly even in the face of disruptions.
Tolerances for Third-Party Failure: Our system is built to withstand failures of third-party services, such as internet connectivity or cloud storage providers. This means that if a critical third-party service goes down, our platform will continue to function, allowing you to minimise downtime and maintain business continuity.
On-Premises Server Availability: While we prioritise uptime, sometimes on-premises servers may be unavailable due to maintenance or upgrades. Our system is designed to seamlessly transition to an alternative infrastructure, ensuring that your data and applications remain available even when on-premises services are down.
Benefits of Continuing Transactions During Maintenance
When on-premises services are unavailable for maintenance, we can continue to transact, allowing you to maintain business continuity and minimise the impact of downtime. This means:
Reduced Downtime: By continuing transactions during maintenance, you can reduce the overall downtime experienced by your customers and minimise the impact on your business.
Improved Customer Experience: Our system is designed to ensure that your customers continue to receive a seamless experience even when on-premises services are unavailable.
Increased Uptime: By continuing transactions during maintenance, you can increase the overall uptime of our platform, ensuring that your customers have access to the tools and services they need.
Benefits of Our Business Continuity Features
Our business continuity features offer numerous benefits, including:
Improved Resilience: Our system is designed to withstand disruptions, ensuring that your business can continue to operate even in the face of unexpected events.
Enhanced Recovery: In the event of a disruption, our platform is built to quickly recover and resume normal operations, minimizing downtime and maximizing business continuity.
Increased Confidence: With our robust business continuity features, you can have confidence that your critical applications will continue to operate even in the face of disruptions.
Why Choose Our Business Continuity Features?
We understand that business continuity is crucial for success. That’s why our platform offers the following benefits:
Improved Reliability: Our system is built with reliability in mind, ensuring that your critical applications will continue to operate even when unexpected events occur.
Enhanced Flexibility: We offer flexible solutions to help you adapt to changing business needs and minimise downtime during maintenance or upgrades.
Increased Value: By prioritizing business continuity, we can help you maintain customer satisfaction, build trust with partners, and stay ahead of the competition.
Meet our Platform
Seamlessly integrated, it allows all users to effortlessly navigate their financial services through the mobile app and front-end web portal, leveraging real-time data from case management and back-end interconnections with third-party systems, resulting in a streamlined, secure, and efficient experience that drives exceptional satisfaction and loyalty.
FAQ
Still not convinced? We have the answers to your questions.
What types of financial institutions do you work with?
We partner with CDFI's, credit unions, fintech companies, and other financial institutions to provide cutting-edge software solutions. Our expertise spans various industries, including banking, payments, lending, and case-management.
How secure is your data storage and protection process?
We take data security very seriously. We utilise industry-standard encryption both at rest and in-transit to protect our clients' sensitive information. Our platform has GDPR dedicated features and our software operates in datacenters regularly audited and compliant with relevant regulations, including PCI-DSS, and SOC 2.
Can you help us integrate your software with existing systems?
Yes, we offer integration services for various fintech platforms, on-premises services, payment gateways, account aggregation services, and other third-party applications. Our team can assess your current infrastructure and develop customised integrations to ensure seamless data exchange.
How long does the development process typically take, and what are the milestones?
The time required for software development varies depending on the scope of the project, complexity of requirements, and your specific needs. We follow an Agile methodology with regular check-ins to ensure transparency and alignment, this combined shortens the lead-times on delivery of your projects.
Do you offer ongoing support and maintenance for your software solutions?
Absolutely, we provide comprehensive support services, including: Technical assistance via our ticketing system, regular software updates and patches to ensure security and feature enhancements, on-going performance monitoring and optimization to ensure peak efficiency, training and documentation to help clients get the most out of our solutions.
